Simple Loans

To provide efficient, timely, and high-quality service, we may use artificial intelligence (AI)-powered virtual assistants to support certain customer interactions. These AI systems are designed to assist with common inquiries, provide information about our services, guide users through processes, and help route requests to appropriate human representatives when necessary.

Please be aware of the following:

  • Nature of AI Responses: Interactions with our AI assistants are automated and generated by machine learning systems. While we strive for accuracy and helpfulness, AI-generated responses may occasionally contain errors, misunderstand your intent, or lack full context.
  • Human Escalation: You always have the option to request assistance from a human representative. If at any point you are uncomfortable or unsatisfied with an AI interaction, please notify us or select the option to connect with a human team member.
  • Data Handling: Conversations with our AI systems may be recorded or analyzed to improve service quality, train models, and enhance our understanding of customer needs. We treat this data with confidentiality and in accordance with our Privacy Policy.
  • No Legal or Financial Advice: AI responses are for informational purposes only and do not constitute legal, financial, or other professional advice. For guidance on such matters, please consult with a qualified human expert.

By continuing to use our services, you acknowledge and consent to the potential use of AI in your interactions with us.